Upcoming Luncheon

North Texas MGMA holds luncheons on a quarterly basis for members to learn and connect with each other.
If you are interested in speaking at an upcoming luncheon, contact Gretchen Collins, MBA

Online Registration for Attendees and Vendors is open!  Pre-registration is required and we recommend signing up early for a guaranteed seat.

March 4, 2020
11:30 am - 1:00 pm

Las Colinas Country Club
4400 N O'Connor Rd
Irving, TX 75062

Members: $0
Non-Members: $30

Click Here to Register

Did you know that 80% of patients that leave, leave because of their experiences with the front desk? Yet the front desk team feel the least valued, least paid and least trained.
In this session you will be given the tools to inspire and equip your "Patient Advocate" (front desk) team

Creating Your Patient Experience Standards

Presented by

Lisa Duran
Chief Experience Officer

Lisa’s motto: You can teach the “how to”, but if they don’t have the “heart to”, nothing you teach will stick. Lisa is a developer of people and her passion is helping people discover their purpose and how they impact the lives of patients. Lisa brings over 20 years of experience in developing team and patient experiences.  Her experience includes Chief Experience Officer of Inception, CEO of Reconceived, a patient experience consulting company, Customer Experience Consultant for The DiJulius Group, and VP of Patient Experience with Vivere Health.  She is formally Chair of the Association for Reproductive Managers through ASRM and an experienced public speaker. Speaking engagements include American Society of Reproductive Medicine for the past 5 years, Midwestern Reproductive Society, Medical Group Management Association New Jersey, MGMA Education Conferences San Antonio, Canadian Fertility and Andrology Society Annual Conference, National Secret Service Customer Experience Summit 2017, Significant Church Conferences. Military Physician Conference San Antonio Lackland Airforce, Jaymen Built Calgary, PXG Parson Xtreme Golf Scottsdale Az, New Jersey Women’s Health OBGYN Conference, Women’s Health Associates of Nevada Team Retreat., MGMA Texas State Conference.

Fun fact… she was a professional ice skater in the Ice Capades!

Special Thanks to North Texas MGMA Sponsors!


Future 2020 Luncheons:
June 3, 2020
September 2, 2020
December 2, 2020
Note: Cash will no longer be accepted onsite; Online registration is open! Click the link above to sign-in to your account to process registration online. Registration will close March 1st. 

Need Help? Please contact the chapter office at 512-370-1530 or email us at admin@txmgma.com